Frequently Asked Questions

Common Questions & Answers

Everything you need to know about course access, live 1:1 sessions, workshops, pricing, and refunds.

Courses, 1:1 sessions and workshops are created by instructors, and each instructor sets the price based on their content, curriculum and effort, so prices vary by offering.

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Our support desk is available Monday to Saturday, 10:00 AM to 6:00 PM IST.

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Common Questions & Answers

Who decides the price of courses, 1:1 sessions, and workshops?

Can prices change after I purchase?

How are payments processed?

How quickly do I receive access to a digital course after purchase?

How are live 1:1 sessions conducted and how do I receive the link?

Can I reschedule a live 1:1 session?

How do online and offline workshops work?

What is the cancellation policy for workshops?

What is the refund policy for self-paced courses?

What if physical study material arrives damaged or defective?

How long does a refund take to reach my bank account?

How do I submit a refund or support request?

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