User Privacy & Trust
Privacy Policy
Last updated: November 2026
1. Overview
VartaLang (accessible at learn.vartalang.in and operated by Dhawal Shukla) values your privacy. This Privacy Policy explains what personal information we collect, why we collect it, how it is used, and the choices available to you regarding your data.
2. Information We Collect
We collect information that is strictly necessary to deliver our educational services:
- Account Credentials & Profile Details: Your full name, email address, password hash, and avatar (if provided).
- Google Single Sign-On (OAuth): When you sign in using Google, we receive your verified email address, profile name, and OAuth token from Google to create and authenticate your account.
- Learning Progress & Activity: Courses you enroll in, lesson completion markers, quiz scores, streak records, notes saved, and session attendance records.
- Communications: Inquiries, support messages, or feedback sent to our support desk.
3. Payment Information Handled by Razorpay
We do not store your payment credentials.
All online financial transactions are processed securely through our trusted payment gateway partner, Razorpay. Your credit card numbers, debit card details, net banking credentials, and UPI security codes are handled directly by Razorpay in compliance with PCI-DSS standards and Reserve Bank of India (RBI) guidelines. VartaLang only receives transaction identifiers (e.g., Order ID, Payment ID) and payment status to fulfill your enrollment.
4. How We Use Your Information
We utilize collected data solely for the following legitimate educational purposes:
- Authenticating your account and granting access to purchased courses, live sessions, and workshops.
- Recording your learning milestones, streaks, and progress markers.
- Sending essential transactional notifications, including order confirmations, class schedule updates, and refund updates.
- Responding to support tickets, inquiries, and customer service requests.
- Maintaining system security, preventing unauthorized access, and detecting fraud.
We never sell, rent, or trade your personal data to advertisers or third-party marketing companies.
5. Cookies & Local Storage
We use standard browser cookies and localStorage exclusively for essential platform functionality:
- Keeping you signed in across browser sessions securely via JSON Web Tokens (JWT).
- Remembering your interface preferences and course playback state.
We do not use invasive third-party tracking or behavioral advertising cookies.
6. Third-Party Service Providers
We collaborate with vetted service providers who process data strictly under our instruction:
- Razorpay: Secure payment checkout and verification.
- Google OAuth: Optional single sign-on authentication.
- Cloud Infrastructure: Secure cloud servers with encrypted data storage.
7. Data Retention
We retain your personal data for as long as your LMS account remains active to provide uninterrupted access to your learning history. Transaction identifiers are retained as required by Indian accounting and financial record-keeping laws. You may request account deletion at any time.
8. Your Rights
Under applicable Indian data protection principles, you possess the right to:
- Access the personal data we hold about you.
- Request correction or updating of inaccurate profile information.
- Request the permanent deletion of your account and personal details (subject to statutory retention obligations).
To exercise any of these rights, please email us from your registered email address at support@cosmoindiaprakashan.in.
9. Contact Us
If you have any questions, privacy concerns, or data requests, please contact: