Service Fulfillment
Shipping & Delivery Policy
Last updated: November 2026
Fulfillment Scope
VartaLang (operated by Dhawal Shukla) delivers educational services primarily in digital formats (online courses, live 1:1 sessions, virtual workshops), in-person events (offline workshops at designated venues), and physical study materials dispatched across India.
1. Digital Courses Delivery
Digital courses unlocked instantly or within 24 hours in the dashboard.
- Immediately upon successful payment via Razorpay, your course enrollment is activated on your learner account.
- You can access the video lessons, structured notes, and practice exercises anytime by visiting My Learning Dashboard.
- An automated email receipt confirming your enrollment and dashboard access is sent to your registered email address.
2. Live 1:1 Sessions & Online Workshops Delivery
Live session and workshop links shared by email and dashboard before the session.
- Once your booking is confirmed, the schedule details appear in your learner dashboard.
- Video conferencing links (e.g. Google Meet or Zoom), preparation notes, and calendar invites are sent to your registered email address well in advance of the scheduled start time.
- If you do not receive your access link at least 2 hours before the session, please reach out to support@cosmoindiaprakashan.in for immediate assistance.
3. Offline In-Person Workshops
Offline workshops are conducted in-person at the stated venue, date, and time published on the workshop listing page.
- Your confirmed booking serves as your entry ticket. Entry passes and venue directions are emailed upon registration.
- Please arrive 15 minutes prior to the start time with a valid photo ID matching the registered learner name.
4. Physical Study Material Shipping & Delivery
When an offline workshop or specialized course includes physical materials (printed workbooks, flashcards, scripts):
Dispatched within 3–5 business days
From order confirmation and address verification.
Delivered within 5–10 business days
Across serviceable pincodes in India.
- Shipping charges (if applicable) are always shown at checkout prior to payment. The amount displayed is the total payable.
- A tracking link and consignment number will be sent to your registered email as soon as the package is handed over to the courier partner.
- Deliveries are fulfilled through reputable Indian courier partners (e.g., India Post Speed Post, Blue Dart, Delhivery).
5. Delivery Delays or Transit Damage
If your physical parcel appears delayed beyond 10 business days or arrives damaged/tampered, please contact our support desk immediately:
As stated in our Refund & Cancellation Policy, physical material is eligible for free replacement or refund if damaged, defective, or incorrect, provided it is reported within 7 days of delivery with photos.